Check availability
We connect real calendars and hours to avoid promising occupied slots or creating duplicate bookings.
Voice agents and customer support / IDEIDEV
AI voice agents for bookings and appointments
A voice agent handles common appointment requests, checks availability and prepares bookings in authorized systems. Confirmations, changes and special cases follow clear rules and, when needed, human handoff.
From Alicante for businesses across Spain · AI, n8n and custom development
01 — THE SOLUTION
A workflow built around your business.
A voice agent handles common appointment requests, checks availability and prepares bookings in authorized systems. Confirmations, changes and special cases follow clear rules and, when needed, human handoff.
We study your tools, where the data comes from and the decisions your team must make. Then we define which steps can be automated, which exceptions need review and how to measure whether the system really saves work.
We can connect existing services through n8n or write custom code when the process needs greater control. We agree the scope with you before implementation.
PRACTICAL APPLICATION
What this automation covers.
Confirm and change
We define what each booking needs, how to confirm the result and when to hand a cancellation to staff.
Evaluate conversations
We test accents, noise, ambiguity and out-of-scope requests before launch.
02 — OUR PROCESS
From problem to working system.
Define the real use case
We review inputs, outputs, tools, volume and exceptional cases with you.
Connect and test
We design the workflow, permissions and checkpoints. We test it with real examples before launch.
Track the results
We monitor errors and outcomes to refine rules, document changes and keep the process useful.
03 — LET’S TALK
Ready to automate this workflow?
Tell us how it currently works in your business. We will reply directly on WhatsApp, with no form.